Legal Notice & Privacy Policy

Legal information about taxiacoruna.es and how we handle your personal data.

Contents
Legal Notice & Terms of Use Privacy Policy Cookie Policy

This page is an English translation of our Legal Notice and Privacy Policy provided for the convenience of international passengers. The original Spanish version, governed by Spanish law, is the legally binding document and can be found here.

1. Identification details

In compliance with Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), the following details are provided:

Owner: José Manuel Vilas Carreira
Tax ID (NIF): 32778611T
Activity: Taxi and passenger transport service
Registered address: C/ Avd. Casanova de Eiris, 23, 15009 A Coruña, Spain
Phone: +34 691 101 101
Email: info@taxiacoruna.com
Website: https://taxiacoruna.es/

2. Purpose

This Legal Notice governs access to, browsing of, and use of this website, as well as the liabilities arising from the use of its content.

Accessing and browsing this website grants the status of user and implies acceptance of the conditions set out in this Legal Notice.

If the user does not agree with any of these conditions, they should refrain from using the website.

3. Activity

The purpose of this website is to provide information about the taxi services offered, including, among others:

  • Taxi services in A Coruña and surrounding areas.
  • Transfers to airports, stations and ports.
  • Transfers to Santiago de Compostela.
  • Services for groups of up to 6 passengers.
  • Wheelchair-accessible taxi services.
  • Transfers and services for tourists and cruise passengers.
  • Information and handling of booking and contact requests.

The information published on this website is for informational purposes only and may be modified or updated without prior notice.

4. Terms of use

The user agrees to use the website in a lawful, diligent manner and in accordance with applicable legislation.

Use of the website for unlawful or fraudulent activities, or activities that could harm its operation or the rights of third parties, is prohibited.

The owner may modify, suspend or withdraw, at any time and without prior notice, certain content or services on the website.

5. Intellectual and industrial property

All content on this website, including text, photographs, images, logos, designs, structure, source code and other elements, is protected under applicable intellectual and industrial property regulations.

Unless expressly authorised by the owner, reproduction, distribution, transformation, public communication or any other form of exploitation of the website's content is prohibited.

6. Liability

The owner will endeavour to ensure the information published on the website is correct and up to date, but does not guarantee the absence of errors or the website's permanent availability.

The owner is not liable for damages arising from interruptions, technical errors, viruses or other elements that may affect the website's operation, provided they are not directly attributable to the owner.

Likewise, the owner is not responsible for the content or services of third-party websites that may be accessed via external links.

7. Personal data protection

Personal data provided by users will be processed in accordance with applicable data protection regulations.

For detailed information on the processing of personal data, please see our Privacy Policy.

8. Cookies

This website may use cookies and similar technologies to ensure its operation, improve the browsing experience and, when authorised by the user, obtain statistical information about the use of the website.

You can find detailed information in our Cookie Policy.

9. Applicable law

The relationship between the owner and the user will be governed by Spanish law.

For any dispute arising from access to or use of the website, the parties will submit to the competent courts in accordance with applicable regulations.

Privacy Policy

1. Data controller

Controller: José Manuel Vilas Carreira
Tax ID (NIF): 32778611T
Registered address: C/ Avd. Casanova de Eiris, 23, 15009 A Coruña, Spain
Phone: +34 691 101 101
Email: info@taxiacoruna.com
Website: https://taxiacoruna.es/

2. What do we process your personal data for?

Handling enquiries and requests. When a user contacts us via forms, email, phone, WhatsApp or other available channels, their data is used to handle the enquiry, respond to the request and, where applicable, arrange the taxi service requested.

Managing bookings and services. When a user requests a transport service, the necessary data may be used to manage the booking, coordinate the service, contact the customer and properly provide the contracted service.

Customer support. Data may be used to maintain communications related to the user's requests, incidents, changes or matters relating to contracted services.

Compliance with legal obligations. Where necessary, data may be processed to comply with legal obligations applicable to the data controller.

Website analysis and improvement. Where the website uses statistical analysis tools that require consent, data or identifiers associated with those tools will only be processed once the user has given the corresponding consent.

3. What data may we collect?

Depending on the service requested, we may process data such as:

  • First and last name.
  • Phone number.
  • Email address.
  • Pick-up location and destination.
  • Date and time of the service.
  • Information related to the booking.
  • Information the user voluntarily includes in forms or communications.

The user should only provide the data necessary and should ensure it is accurate and kept up to date.

4. Legal basis

The legal bases that may justify processing are:

  • The user's consent, where required.
  • The performance of pre-contractual measures or of a contract, where processing is necessary to arrange a requested service.
  • Compliance with legal obligations.
  • The controller's legitimate interest, where applicable and always respecting the user's rights and freedoms.

5. How long do we keep your data?

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected.

Where a contractual relationship or a legal retention obligation exists, data may be kept for the periods required by applicable legislation.

Data used to handle enquiries will be kept for as long as necessary to manage and resolve the request and, subsequently, for any periods that may be necessary to address potential legal liabilities.

6. Is data shared with third parties?

Personal data will not be sold or transferred to third parties for commercial purposes.

Certain data may be accessed by service providers necessary for the operation of the business, such as technology providers, web hosting, email, booking-management tools or other services used by the controller, provided such access is necessary to provide the relevant service and is carried out in accordance with applicable regulations.

Data may also be disclosed where there is a legal obligation to do so.

7. Messaging services and WhatsApp

When a user contacts us via WhatsApp or other messaging services, their data will be processed for the purpose of handling the communication and, where applicable, arranging the requested service.

These services may involve data processing by their respective providers, in accordance with their own privacy policies.

8. International transfers

Some technology providers used by the website may be located outside the European Economic Area, or may use infrastructure located outside that territory.

Where international data transfers occur, the safeguards required by applicable data protection regulations will be adopted.

9. User rights

Where applicable, the user may exercise the following rights:

  • Right of access to their personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure.
  • Right to object.
  • Right to request restriction of processing.
  • Right to data portability.
  • Right to withdraw consent where processing is based on consent.

To exercise these rights, the user may send a request to info@taxiacoruna.com. The request should specify the right the user wishes to exercise and provide the information necessary to verify their identity.

The user also has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they believe the processing of their personal data does not comply with applicable regulations.

10. Security

The controller will apply appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access, alteration or improper disclosure.

However, no electronic transmission or storage system can guarantee absolute security.

11. Minors

This website is not specifically aimed at minors.

Where a service requires the processing of a minor's data, this will be carried out in accordance with applicable regulations and, where relevant, with the authorisation of their legal representatives.

12. Updates to this Privacy Policy

This Privacy Policy may be updated to reflect legislative or technical changes, or changes to the services offered.

Users are advised to check this page periodically for the current version.

Cookie Policy

1. What are cookies?

Cookies are small files stored on a user's device when they visit certain web pages.

Among other functions, they allow certain preferences to be remembered, ensure the page works correctly, obtain statistical information about browsing, or provide certain services.

2. What types of cookies may this website use?

Technical or necessary cookies. These are necessary to allow browsing of the website and the use of its various options or services. These cookies may be necessary for certain functionalities to work correctly and therefore do not require consent when they fall within the cases established by applicable regulations.

Preference cookies. These allow certain user preferences to be remembered in order to improve their browsing experience. Where these cookies are not strictly necessary, the corresponding consent will be requested.

Analytics cookies. These allow us to understand how visitors use the website — for example, which pages are visited or how visitors interact with its content. These cookies will only be installed once the user has given the corresponding consent, where such consent is legally required.

3. Cookies used on this website

NameProviderPurposeTypeDuration
taxiacoruna_cookie_consent First-party (taxiacoruna.es) Remembers your choice on the cookie notice Technical local storage (not a cookie) Until browser data is cleared
_ga, _gid, _gat Google Analytics Anonymous website usage statistics Analytics (only if accepted) Up to 2 years, depending on the cookie

4. Managing consent

Where consent is required to install certain cookies, the website displays a consent management mechanism (the cookie notice).

Users may accept or reject non-necessary cookies directly from that notice. Cookies requiring consent are not installed until the user has given that consent.

5. Withdrawing or changing your consent

Users may change or withdraw their consent to the use of cookies by clearing the data stored by this website in their browser settings; doing so will cause the cookie notice to be shown again on the next visit.

Withdrawing consent does not affect the lawfulness of processing carried out prior to the withdrawal.

6. Third-party cookies

Certain services integrated into the website, such as Google Analytics (once active), may involve the use of cookies by third parties. In such cases, the processing of data by those third parties is governed by their own policies and terms. You can review Google Analytics' policy here.

This website does not use advertising, social media, or advertising profiling cookies.

7. Browser settings

In addition to the website's consent management system, users can configure their browser to block or delete cookies. Chrome, Firefox, Safari and Edge all include this option in their privacy and security settings.

Blocking certain technical cookies may affect the correct functioning of parts of the website.

8. Updates to this Cookie Policy

This Cookie Policy may be modified when the cookies used, the services integrated into the website, or applicable regulations change.

Users are advised to check this page periodically for up-to-date information about the use of cookies.